Offer summary
Qualifications:
6 - 8 years of experience, Proficiency in Genesys Cloud, Experience with Cisco Unified Communications Manager and Cisco Contact Center Enterprise, Knowledge of voice gateways, SIP trunking, and codecs, Understanding of network security principles.
Key responsabilities:
- Manage and configure Cisco Unified Communications Manager
- Administer Cisco Unity Connection
- Oversee Cisco Contact Center Enterprise
- Configure and maintain voice gateways and implement SIP trunking
- Troubleshoot voice-related issues and apply network security principles