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IT Analyst - REMOTE

unlimited holidays - extra holidays - extra parental leave - long remote period allowed

Remote:

Full Remote

Contract:

Full time

Salary:

38 - 98K yearly

Experience:

Senior (5-10 years)

Work from:

Vatican City

Offer summary

Qualifications:

Technical Degree with IT experience, 8+ years in IT systems and software development, Strong knowledge of Microsoft Office products, Skills in data analysis and presentation, U.S. security clearance required.

Key responsabilities:

Train staff on technical systems
Test software for staffing operations
Troubleshoot issues and implement fixes
Monitor and resolve user issues
Create and administer training seminars

Katmai Government Services Aerospace & Defense Large http://www.katmaicorp.com/

1001 - 5000 Employees

See more Katmai Government Services offers

Job description

Summary

Responsible for assisting and supporting technical applications, database development, maintenance and technical application and Help Desk Support.

Essential Duties & Responsibilities

Train staff members on technical aspects related to staffing and scheduling systems.
Conduct the testing of software used in staffing and scheduling operations, discrete event modeling and analysis utilizing modeling and analysis techniques to improve staffing and scheduling processes and data maintenance, managing, and maintaining data related to staffing models.
Provide data, data analysis, and software support to client.
Trouble-shoot issues and implement fixes to tools developed with VBA, InfoPath, MS Access, MS Excel, and SharePoint.
Provide testing support on behalf of client end-users for a web-based software application.
Enhance existing tools to improve accuracy of data in line with clients’ desired parameters through alterations to code, connected software, and imported data.
Monitor and resolve user issues via phone, shared email box, and Teams chat.
Understand and enforce the clients’ SharePoint governance policies and practices within it.
Train HQ and field users in application use and functionality.
Lead yearly software and procedure changes seminar covering procedural and functionality updates.
Create and decommission user accounts following approved requests.
Adjust end user permissions to software, SharePoint, and Outlook groups.
Attending regular meetings with developers and client to ensure proper understanding of upcoming changes to software and procedures are understood across the corresponding teams.
Create and administer new user training seminar.
Generate or provide input for new or existing documentation.
Coordinate the identification of requirements with customers, system assessment teams, test teams, etc. to ensure prioritization.
Maintain regular and punctual attendance.
Perform other duties as assigned.

Supervisory Responsibilities

None.

Minimum Qualifications

A Technical Degree with experience in Information Technology (IT), software design and development, or applicable training system experience.
Eight plus (8+) years of combined relevant experience in IT systems, software development, database management, curriculum development and/or manpower management.
Experience with functional and/or technical aspects of enterprise commercial off the shelf software packages as well as custom developed software and applications.
Must have strong working knowledge of Microsoft Office products, including Outlook and Teams.
Must be skilled in data and spreadsheet analysis and presentation of information including graphic software such as PowerPoint, Word, and Visio.
Must be able to obtain and maintain a valid U.S. security clearance.
Must obtain and maintain any necessary security access and/or background checks (U.S. citizenship required).

Desired Qualifications & Skills

Strong computer skills including business solution software.
Must have analytical and conceptual thinking skills.
Must be able to read, write, and speak English fluently.
Must be able to work in a team environment and be able to work independently with little or no supervision, be exceedingly well organized, flexible.
Excellent communication and interpersonal skills.
Strong organizational skills and detail oriented.
Demonstrated ability to perform diverse duties while operating under time constraints.
Demonstrated accuracy and thoroughness; monitors own work to ensure quality.
Excellent customer service skills.

WORK SCHEDULE

Full-time. May be required to work additional hours as needed to complete assignment or project.

TRAVEL

The expected travel time is less than 25%.

Driving Requirements

Must have or be able to attain a valid state driver’s license and be insurable on the company’s automobile insurance policy. Driving, with or without accommodation, may be required when traveling for training and/or short occasional amounts of local driving. The expected driving time is less than 25%.

WORK ENVIRONMENT

Work is expected to be remote; however, the company reserves the right to require onsite work.

Compensation And Benefits

Pay is $90,000 to $98,000 per year.
Eligible Benefits: Medical, Dental, Vision, Life & AD&D Insurance, Voluntary Disability Insurance (STD & LTD), Time Off Benefits (Paid & Unpaid), 401(k) Savings Plan with employer matching, FSA, EAP, and more.

PHYSICAL DEMANDS

Position consists of sitting for long periods of time, bending, stooping, crouching, and lifting weights up to 20 pounds. Frequently uses hands/fingers for manipulation of keyboard and mouse. It is Katmai’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Compliance

To be considered for this position, all applicants must apply on the company website, https://katmaicorp.com/life-at-katmai/

We are a VEVRAA Federal Contractor

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, marital status, familial status or any other characteristic protected by law. https://katmaicorp.com/life-at-katmai/#equal_opportunity Preference will be given to Ouzinkie Shareholders, Descendants of Shareholders and Spouses of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i).

Executive Order 11246, as amended, protects applicants and employees from discrimination based on inquiring about, disclosing, or discussing their compensation or the compensation of other applicants or employees.