Offer summary
Qualifications:
Strong organizational skills, Excellent verbal and written communication in English, Proficiency in Excel and Word, Experience with CRM systems, Willingness to learn and grow.
Key responsabilities:
- Serve as the first point of contact via phone and email
- Schedule appointments for technicians and maintain performance records
- Manage service orders on a CRM platform with real-time updates
- Track service orders and maintain ongoing customer communication
- Provide an exceptional first impression of the company