Offer summary
Qualifications:
Knowledge of Microsoft Windows Server, Knowledge of Linux OS (Ubuntu), Experience with Amazon Web Services, Familiarity with PowerShell and Python, Strong oral and written communication skills in English.
Key responsabilities:
- Diagnose and troubleshoot software and hardware problems
- Monitor and address potential infrastructure issues proactively
- Utilize remote desktop connections for troubleshooting
- Collaborate with customers and provide instructions or manuals
- Document technical support processes and solutions