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Accounts Receivable Clerk l Night Shift l Work from Home

unlimited holidays - extra holidays - extra parental leave - long remote period allowed

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Philippines

Offer summary

Qualifications:

2-4 years in accounts receivable or customer-facing role, Proficient in Microsoft Office Suite, Knowledge of ConnectWise is a plus, Experience with ERP systems, Dynamics preferred, Ability to manage multiple priorities.

Key responsabilities:

Monitor account balances and pursue delinquent accounts
Communicate effectively with customers and project managers
Recommend accounts for external collections
Prepare and report weekly AR results
Escalate specific accounts for resolution

MicroSourcing Large https://www.microsourcing.com

5001 - 10000 Employees

See more MicroSourcing offers

Job description

Job Description

Monitor customer account balances and pursue delinquent accounts.
Professionally and effectively communicate with customers, project. managers and account managers to resolve billing and payment issues.
Recommend delinquent accounts for external collections.
Prepare and report weekly AR results to management.
Escalate specific accounts that meet defined criteria to team lead and manager for resolution.

Qualifications:

2-4 or more years of experience in accounts receivable or customer facing role.
Proficient in Microsoft Office Suite including Teams, Excel, Outlook, etc.
Knowledge of ConnectWise a plus
Experience working with ERP systems; Dynamics a plus
Flexible and able to remain calm in times of stress while managing multiple priorities at one time
Active listener with excellent oral and written communication skills, as well as the ability to handle difficult conversations
Sound problem-solving technique with ability and persistence to generate options and select the best solution
Ability to build relationships based on trust to enable collaboration and cooperation amongst team members and internal/external stakeholders
Ability to communicate effectively with customers and various levels of management both verbally and in written form
Ability to prioritize and/or communicate when managing multiple priorities
Friendly, outgoing and able to converse with customers Empathetic and good listener

What's in it for you?