Offer summary
Qualifications:
3 years experience in e-commerce sector, Excellent English skills (min B2), Familiarity with BaseLinker product, Organizational skills for remote work, Analytical thinking and digital skills.Key responsabilities:
- Provide first-line support to clients
- Ensure customer satisfaction with products
- Diagnose and resolve user issues
- Collaborate with technical teams for solutions
- Develop and update IT Support knowledge base