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L3 Support Team Lead with German

Remote:

Full Remote

Contract:

Freelance

Salary:

44 - 54K yearly

Experience:

Senior (5-10 years)

Work from:

Poland

Offer summary

Qualifications:

3-6 years in technical support, Experience as a Team Lead, C1 level proficiency in German, Expertise in HTML and CSS, Familiarity with Digital Ad technologies.

Key responsabilities:

Lead and motivate the team
Coordinate daily meetings and tasks
Monitor workflows and assist employees
Serve as the first contact for management
Support customer technical onboarding

Winged IT Scaleup https://wingedit.pl/

51 - 200 Employees

See more Winged IT offers

Job description

Employer: German Advertising Company

Location: Remotely from Poland

Salary: 3700 - 4500 EURO monthly

Cooperation model: B2B or contract of employment

Start date: ASAP

Recruitment process: 5 steps (3 interviews, online personality test and skill test)

Our client is one of the leading providers of programmatic advertising solutions in Germany. They already support more than 300 qualified publishers and content creators with over 200 million visits per month. It is a user-friendly and efficient monetization platform that stands for transparency, automation, and maximum advertising revenue.

Your Role Is To

> Lead and motivate our employees to achieve peak performance;
> Keep an overview of the team and all processes;
> Coordinate the team, lead the daily meetings, and assign tasks;
> Monitor workflows, ensure everything runs according to plan, and are always there to help;
> Be the first point of contact for department management;
> Report to the management;
> Support administrative tasks and be a dependable pillar;
> Be the contact person for technical questions, both for our employees and customers;
> Assist our customers with technical onboarding and advertising integrations;
> Independently take on the leadership and execution of time-sensitive projects and product implementations;
> Work closely with our technical suppliers and the IT department;
> Actively contribute to the improvement of ad placements and internal processes.

Your Skills And Experiences

> 3-6 years of experience in technical support;
> Experience as a Team Lead;
> Minimum C1 level proficiency in German;
> Expertise in HTML and CSS;
> Experience with Digital Ad technologies such as Google Ad Manager, Outbrain, etc;
> Commitment to continuous education and certification to stay current

in the industry and with technology.

Nice To Have

B2 level proficiency in English;
Additional experience in Digital/Ad Technology (DV360, SSP, DSP, AdServer, Campaign Management, Yield Management);
Relevant certifications like ITIL, CompTIA A+, Network+, or other

vendor-specific certifications (e.g., Cisco, Microsoft, AWS) can be advantageous.

Our Client Offers

Excellent development opportunities customized to your expertise and collaboratively developed with you;
Regular trips with all travel and accommodation expenses covered;
Vacation days;
Birthday gifts;
2 annual events open to all employees;
Gym pass;
Medical care.

If interested, please apply safely through this portal (application rules are in accordance with GDPR). Employment agency Nr 17138.