Passionate people. Loyal clients. Leading solutions.
With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.
Now we just need you!
The Sr Account Management Director will manage the commercial relationships of a set of existing large and global
enterprise accounts within the geographical territory and is responsible for managing accounts as well as
contributing to regional sales results. The primary metrics for this role are annuity revenue retention and sales to
managed accounts.
What You’ll Be Doing...
- Builds and nurtures established relationships for assigned accounts via on-site meeting, regular touch points via phone and email, and by attending industry or company events.
- Speaks confidently about IDeaS products, services and consulting services, and actively listen to client needs and requirements
- Identifies mutual business opportunities to plan, develop and implement a growth strategy to deliver exceptional service and meet and exceed territory sales targets by driving revenue growth across all IDeaS offerings.
- Leverages IDeaS go-to-market strategies and resources to execute local tactics to create and win opportunities for IDeaS products and solutions.
- Provides pro-active client service and efficiently engage additional company resources to meet client expectations.
- Works with the latest tools to track activities, contacts, accounts, leads and opportunities, and make account planning and social media activities easy (Salesforce.com, LinkedIn Premium etc.).
- Acts as an ambassador for assigned accounts to clearly communicate to IDeaS Leadership regarding client needs.
- Prepares complex quotations and proposal information as needed; works to customize quotes and proposals and to coordinate resources across divisions
- Conducts extensive follow-up with customers to track satisfaction levels and uncover additional opportunities
What You’ll Bring To Us…
- 8+ years of progressive experience within revenue management, account management, business development/sales professional specifically within consultative sales involving enterprise software.
- Excellent communication and people skills with a strong ability to communicate across a range of diverse cultures and corporate levels.
- Ability to understand the hospitality industry and hotel infrastructure, the technology within hotels, and interfaces with/ to IDeaS.
- Experienced and confident in communicating with Executive Management (C-Level) teams.
- Organizational skills and the ability to multi-task in a fast-paced environment by working both independently and as part of a team meeting dead-lines and expectations
- Ability to establish and build relationships with existing customers at various levels, particularly senior management and C-level to instill confidence and trust.
- Excellent listening skills to provide the right short and long-term IDeaS products and services, that support the clients goal and visions and are aligned with clients’ objectives.
- Great presenting and negotiating skills to communicate the value of our products and services and negotiate profitable contracts.
- Strong business acumen, combined with the ability to translate complex business problems into workable solutions. This includes knowledge about how businesses work, business trends and the implications to their business, strong competitive knowledge, and how strategies and tactics work in the marketplace.
- Ability to travel up to 50%
We Support Who You Are….
As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.
Additional Information
To qualify, applicants must be legally authorized to work in the United Kingdom, and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights . Also view the Pay Transparency notice.
Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
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