Job Description
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .
Overview of Job Function:
The Solution Architect is a digital enabler and technical individual contributor with a deep understanding of business goals, business strategies, business processes and solution architectures within a specific business unit or technology domain. The Solution Architect designs and enables the development of business platforms that deliver business benefits within a specific business unit and moves the client towards a digital future. Demonstrates strong knowledge on Oracle Financials and Supply Chain modules, preferably more on GL, AP, AR, FA, CM, OM, Pricing and Service Contracts. The Solution Architect is innovative, bold and explores ideas where technology improves business value.
Principal Duties and Essential Responsibilities:
- Supports, configures, and rolls out EBS Oracle applications features on Finance and Supply chain modules.
- Contributes to the strategic technical roadmap for a tech domain or business division and a heavy contributor to tactical implementations.
- Establishes architecture definition and direction for business platform(s) within a business unit or technology domain to align with business needs, business strategies and the client's Technology strategy.
- Continuously seeks ways to improve employee experiences and the client's experiences by leveraging technology. Identifies opportunities to digitize services (internal and client-facing).
- Collaborates with senior business and IT stakeholders to secure strong engagement for the solution and ensures that the delivery of the platform aligns to longer-term strategic roadmap initiatives.
- Collaborates with business SMEs, analysts, engineers, architects, and other roles from multiple disciplines to conduct strategic options analysis and high-level design for platform(s). Presents to stakeholders on how options will meet their needs.
- Creates solution overviews and architecture overviews to define technology approaches and solutions to integrate software, applications, infrastructure, security technologies and third-party solutions as required to meet business and technical requirements of the organization.
- Partners with business and technology SMEs to ensure that technology solutions are fit for purpose, meet business requirements, and align with the strategic technology vision.
- Improves efficiency by helping business and technology leaders identify opportunities to leverage existing technologies and platforms to improve customer experiences, internal user experiences, efficiency, security and/or stability.
- Continuously learns new technologies and capabilities and keeps up with digital skills and certification.
- Leads small team efforts to design and deliver proof of concept solutions and/or pilot solutions for scenarios when a new technology is being introduced to meet a business need.
Minimum Requirements:
- Bachelor's degree in Accounting, Finance, and/or Information Systems or equivalent work experience.
- A minimum of 8+ years’ experience as an Oracle Application functional resource designing, architecting, solutioning, configuring application flows for finance and supply chain business functions.
- Must have Oracle Financial modules experience in GL, AP, AR, FA, CM, OM.
- Thorough knowledge of the software development life cycle.
- Familiarity with all up & down-stream Finance processes.
- Must have Oracle implementation experience with localizations.
- Ability to analyse business needs to ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen.
- Ability to lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated solutions within constraints of time and budget.
- Actively listens and demonstrates positive behaviours which promote effective communication.
- Must function as primary point-of-contact for liaison between Finance & IT.
- Cross-cultural sensitivity and fully understands and adopts Verint values.
- Positive, collaborative, and solution-oriented demeanour.
- Limited domestic travel to the Alpharetta, GA or Melville, NY offices.
- Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
Preferred Requirements:
- Desired Oracle Cloud Certification.
- Knowledge on competitive product offerings such as AI & RPA.
MIN: $130K
MAX: $160K
About The Team
Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
For US Applicants
2024 Benefits Offering