About Us
TCS World Travel is part of the Travelopia group, which is one of the world’s leading specialist travel groups providing customers with a diverse range of unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and sporting based school trips, corporate hospitality and sporting event fan travel. Private equity owned by KKR, Travelopia is headquartered in the UK with offices and marine bases all over the world.
TCS World Travel has hosted guests on adventures of a lifetime for over 30 years. We have developed and operated over 300 expeditions to more than 200 destinations. Our all-inclusive journeys deliver unparalleled and meaningful experiences in unique destinations around the globe. TCS operates luxury jet tours under its own brand as well as for strategic partners, including Four Seasons as well as custom, bespoke travel experiences. Our expertise has led us to be the most-awarded jet expedition company in the world, winning accolades over multiple years in the Travel + Leisure World’s Best Awards, AFAR travelers’ Choice Awards, Conde Nast Traveller Readers’ Choice Awards and Departures Legend Awards among others.
The Opportunity
The Sales Manager role requires an individual who is highly self-motivated, possesses exceptional leadership skills, and is a collaborative team player capable of seamlessly working across functions with team members and key stakeholders. The ideal candidate will have a proven record of optimally hiring, training, developing, and providing strong leadership to hard-working sales teams focused on selling luxury services to high-net-worth individuals.
Compensation: $100,000 - $115,000 CAD plus a TCS Local Bonus Scheme.
Responsibilities
- Provide strong leadership to the sales team, motivating and guiding them to achieve sales targets and objectives both short and long term.
- Develop and implement effective sales strategies to drive revenue growth for luxury services targeting high-net-worth individuals.
- Recruit, train, and onboard sales team members, ensuring they have the vital skills and knowledge to excel in their roles, and own an outstanding team.
- Set sales targets and goals for the team, supervise individual and team performance, and provide regular feedback and mentor to improve performance.
- Analyze market trends, customer preferences, and report on sales performance to senior management.
- Collaborate with other departments such as marketing, operations, and guest services to ensure magnificent execution of sales strategies and effective customer happiness.
- Identify training needs within the sales team and conduct training to improve their skills and product knowledge.
- Continuously review and improve the sales processes, and methodologies to enhance efficiency and effectiveness.
- Stay updated on market trends, competitors, and industry developments to find opportunities and adjust sales strategies accordingly.
- Analyze sales data and metrics to identify areas of improvement, address challenges, and optimize sales performance.
Supervisor Responsibilities
Direct reports include Sales team – works with all other departments, including Marketing, Partner Development, PCT, Guest Services, Product Development, Program Management, People and Finance.
What we are looking for:
- 5+ years sales management experience of team members
- Strong computer/technology skills, preferably highly proficient in Salesforce.
- Familiarity with effective sales leadership practices, relying on experience and judgment to accomplish goals.
- Ability to perform a variety of tasks and advise the work of others.
- Demonstrates creativity and latitude in problem-solving.
- Comfortable leading teams through projects and interfacing with the executive team.
- Goal-oriented, collaborative, and deadline-driven.
- Superior planning, organizational, and prioritization skills
- Maintains composure in stressful situations and deadline pressures.
- Adaptability in dynamic situations and willingness to support colleagues.
Benefits:
- Vacation days + PTO days
- Birthdays Off
- RRSP (employee contribution retirement plan / DPSP Plan (Employer Contribution Retirement Plan)
- Health, Vision, and Dental Plans
We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.
Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions. TCS World Travel is an equal opportunity employer.
We look forward to hearing from you!
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