Offer summary
Qualifications:
Experience in customer service, Proficiency in German and Italian (C1/C2), Good English language skills, Familiarity with social media management, Experience with Microsoft Office programs.Key responsabilities:
- Handle first-level support inquiries via calls, chat, and email
- Manage social media interactions and community reactions
- Create a welcoming atmosphere for customers
- Collaborate with the international Customer Happiness team
- Work flexible hours, including weekends and afternoons
