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Desktop Engineer

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United Kingdom

Offer summary

Qualifications:

5+ years of experience in desktop engineering, Expert in Windows Active Directory and GPO management, Strong skills in Windows Hello for Business and TPM management, Proficient in Windows 10/11 administration, Familiarity with scripting languages like PowerShell.

Key responsabilities:

Design and manage desktop environments focusing on Windows 10/11
Administer and maintain Active Directory environments
Implement Windows Hello for Business and manage user authentication
Deploy and manage Cisco AnyConnect VPN for remote access
Ensure security compliance and provide advanced technical support

Axiom Software Solutions Limited

51 - 200 Employees

See more Axiom Software Solutions Limited offers

Job description

Key Responsibilities

Desktop Infrastructure Management:

Design, deploy, diagnose, update and manage desktop environments with a focus on Windows 10/11 systems.
Ensure desktop environments are secure, scalable, and optimized for performance.

Windows Active Directory (AD)

Administer and maintain Active Directory environments, including user and group management, GPO creation, and troubleshooting.
Design, diagnose and implement AD security best practices, including managing authentication protocols and ensuring compliance with security policies.

Windows Hello For Business

Design and implement Windows Hello for Business, including the configuration of biometrics, PINs, and multi-factor authentication (MFA).
Troubleshoot issues related to Windows Hello for Business and ensure seamless user authentication processes.

Secure Network Connectivity

Deploy, configure, and manage Cisco AnyConnect VPN solutions to ensure secure remote access for end-users.
Monitor and troubleshoot Wired, Wireless and VPN connectivity issues, ensuring high availability and performance for remote workforces.
Familiar with 802.1x network access control

TPM Certificates

Manage the deployment and renewal of TPM (Trusted Platform Module) certificates managed by Windows Hello for Business across the desktop environment.
Ensure proper integration of TPM certificates with other security protocols and applications.

Security & Compliance

Ensure all desktop systems comply with corporate security policies and industry best practices.
Collaborate with the security team to implement and monitor endpoint protection measures.

Technical Support

Provide advanced troubleshooting and support for desktop-related issues, escalating to other teams as necessary.

Documentation & Reporting

Maintain detailed documentation of configurations, processes, and procedures.
Generate reports on desktop performance, security compliance, and incident response activities.

Qualifications

Experience:

5+ years of experience in desktop engineering, with a focus on enterprise environments.
Proven experience with Windows Active Directory, including advanced GPO management.
Strong expertise in Windows Hello for Business, Cisco AnyConnect, and TPM certificate management.

Technical Skills

Proficient in Windows 10/11 administration and troubleshooting.
Strong knowledge of networking fundamentals, including VPNs and network security.
Experience with endpoint management tools (e.g., SCCM, Intune).
Familiarity with scripting languages (e.g., PowerShell) for automation and process improvement.

Certifications

Relevant certifications such as Microsoft Certified: Modern Desktop Administrator, Cisco Certified Network Associate (CCNA), or similar are a plus.

Soft Skills

Strong communication and collaboration skills, with the ability to work effectively in a team environment.
Detail-oriented with strong organizational skills.
Ability to manage multiple projects and tasks simultaneously.