In Poland we are located in: Katowice, Szczecin, Gdynia, Warszawa
Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated, low-code solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across Property & Casualty, Workers’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.
Job Description
We are seeking a skilled Business Analyst to join our dynamic team, dedicated to enhancing our core insurance software product which is tailored to meet the unique demands of each customer. This role involves a high degree of interaction with clients to understand their needs and translate them into actionable requirements for our development team. The ideal candidate will be a problem-solver with a strong background in the insurance industry and exceptional communication skills.
Responsibilities
- Customer Requirements Analysis: Engage with customers to gather and define requirements, ensuring alignment with business needs.
- User Story Creation: Write clear and concise user stories and acceptance criteria to guide the development team.
- Data Analysis: Perform data analysis to support decision-making and improve product functionality.
- System Integration: Coordinate with technical teams to ensure smooth integration of our software with customer systems.
- Process Improvement: Identify and implement process improvements within the project lifecycle.
- Stakeholder Engagement: Maintain continuous communication with all project stakeholders, from clients to internal teams.
- Documentation: Produce high-quality documentation of processes, requirements, and changes.
- Risk Management: Proactively identify and mitigate risks throughout the project lifecycle.
- User Experience Design: Contribute to the design of the user interface to enhance customer satisfaction.
- Experience with Agile methodologies.
Requirements
- Degree in Business Administration, Computer Science, or related field.
- 3+ years of experience as a Business Analyst in the insurance industry.
- Technical Skills:
• Understanding of Insurance Software: Knowledge of the core product and how it can be customized.
• Data Analysis: Ability to interpret and analyze data to make informed decisions and recommendations.
• SQL and Database Knowledge: Skills in SQL or other database query languages to manipulate and retrieve data.
• System Integration: Understanding of how different systems interact and integrate with each other, especially important for software that adjusts to customer needs.
• Proficiency in Project Management Tools: Jira, Confluence, Microsoft Office, and SharePoint.
- Fluency in German and English is required.
- Willingness to travel frequently as needed to meet with clients and stakeholders.
- Personal Skills:
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and projects simultaneously.
• Strong customer focus and commitment to delivering quality solutions.
• Ability to work collaboratively in a team environment and manage conflicts effectively.
We offer
- Opportunity to design and develop complex integration solutions
- Stable employment – permanent job contract
- Flexible working hours to help you keep the work-life balance and find time for your hobbies
- Partnership approach & communication respecting individual needs and employee development plan ideas
- Possibility to gain professional experience and learn from global industry experts
- Stable project & diversified working environment
- Periodical events and contests for employees
- Private medical healthcare & Multisport card
- IT-specific, friendly dress code that you will become a fan of
- Attractive employee referral program and bonuses
Join us and become part of our common success! Please send your resume in English.
Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.
