Offer summary
Qualifications:
Proficiency in MacOS, familiarity with Windows and Linux, Experience with Microsoft services and Office 365 Suite, Basic networking principles knowledge, Degree in IT, Computer Science, or relevant field (preferred), Certifications in Microsoft Azure, 365, or SharePoint (desirable).
Key responsabilities:
- Manage and prioritize support tickets effectively
- Identify and troubleshoot mail flow issues
- Collaborate with vendors for issue resolution
- Create and maintain IT documentation for users
- Independently manage projects and collaborate with teams