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Sales Support Representative at stichd

Remote:

Full Remote

Contract:

Full time

Salary:

10 - 10K yearly

Experience:

Junior (1-2 years)

Work from:

Netherlands

Offer summary

Qualifications:

Bachelor's degree in Business Administration, Minimum 1 year commercial experience in E-commerce, Fluent in written and verbal English, Knowledge of international trade conditions and documentation, Affinity with Formula One and Football clubs.

Key responsabilities:

Manage complete order process and support sales team
Liaise with internal departments for smooth processes
Handle accounts receivables and assist with allocations
Monitor Webshop stock levels versus system stock levels
Optimize business processes and collaborate on marketing opportunities

stichd SME https://www.stichd.com/

501 - 1000 Employees

See more stichd offers

Job description

The Job

As a Sales Support Representative E-Commerce B2C at stichd it is your responsibility to manage the complete order process and offer optimal service and support to our International sales force. Furthermore, you align with Internal departments to ensure the smoothest flow of processes, for our Motorsport, Football & Lifestyle Webshops

Your Mission

Ensure excellent services and support towards our customer service team and the sales team on a high service level;
Handling the order process on a daily basis and make sure products are timely delivered to our customers;
Liaising with multiple internal departments to support the processes;
Managing Accounts Receivables and assisting with allocations;
Proactively monitoring Webshop stock levels versus system stock levels
Constantly optimizing the ways of doing business and looking for and executing new improved processes;
Creative streak for flagging and creating Marketing opportunities together with the Sales and Marketing Team.

Your Talent

Bachelor’s degree in Business Administration or an economics/sales related field;
Commercial experience developed in the Ecom industry and/ or Webshop world with a minimum of 1 year in a comparable position;
Fluent written and verbal communication in English required
Knowledge of International trade conditions, incoterms, export procedures and documentation;
Strong and positive team player with a solution focused approach and a high-quality standard of execution and delivery;
Affinity with Formula One and Football clubs;
Proactive and problem solving, eager to learn, self-starter, self-aware and self-confident, not afraid to speak up, hands-on.
Knowledge of SAP system would be a plus

This role is based in ‘s-Hertogenbosch, the Netherlands. Working remotely from other countries is not possible.

Our salaries are based on 38 hours per week, but fulltime work is 40 hours per week. Instead, you choose between a lot of holidays; 40 per year ór choose for a 40-hour salary per month with still 28 holidays. You can switch every six months;
Annual bonus scheme;
New hires (introduction) days with all new colleagues from all our global offices;
Great offer of e-learnings and a training offer for personal development;
Enough free fruit for you daily vitamins;
Provided lunch for low cost;
Choose between lease-bike, NS Business Card or travel by car for € 0,23 per km (>10km).
8% holiday allowance, employee insurances and a good pension scheme;
Employee discount on the PUMA, Levi’s, Fuelforfans and BMW Lifestyle websites;
Hybrid working. On fulltime basis 3 days in the office and 2 days at home (incl. allowance for home working);
Flexible working hours, modern workspace and a good working atmosphere;
International working environment with colleagues of more than 50 different nationalities;
Wellbeing activities (f.e. yoga and bootcamp);
Community involvement (stichd impact tool);
stichd drinks 5/6x per year in the city center of Den Bosch;
Work hard, play hard. Our stichd-events are legendary.