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Operations Specialist

extra holidays - extra parental leave - fully flexible
Remote: 
Full Remote
Contract: 
Full time
Salary: 
25 - 25K yearly
Experience: 
None
Work from: 
Republic of Lithuania

Offer summary

Qualifications:

Proficiency in English, Good stakeholder management skills, Knowledge of MS Office, Result-driven personality, Quick learner.

Key responsabilities:

  • Perform various operational tasks timely
  • Analyze and initiate process improvements
  • Participate in operational projects
  • Resolve incidents and service requests
  • Provide feedback for team development
Intrum logo
Intrum Financial Services Large https://www.intrum.com/
10001 Employees
HQ: Stockholm
About Intrum
Intrum is Europe’s undisputed market leading credit management services company, with a complete range of credit management and financial services with a strong base in collection operations. We have more than 10,000 experienced employees across 24 countries in Europe plus Latin America (Brazil). Our headquarter is located in Stockholm, Sweden, and we are listed on the Stockholm Stock Exchange. We help companies prosper by caring for their customers. Every year we support 80,000 companies in a variety of industries who have difficulties getting paid for goods and services that they have sold. Through Intrum’s wide range of credit management services, we help companies of all sizes, to improve their cash flow and increase liquidity. Every day we are in contact with 250,000 people in debt. Through our ethical approach, we listen, respect and strive to understand each individual situation. Guided by our values, we help our customers solve their debt and come back in control over their financial situation. This is how we lead the way to a sound economy for companies, individuals and society as a whole.
See more Intrum offers

Job description

Ready to take your Career to the next level? Look no further than Intrum Global Business Services (IGBS)! Our Self-leadership culture means that you’re not just free to act on your ideas, but your decisions and actions actually matter. And if you’re new to a role, don’t worry – we’ve got you covered with all the resources you need to succeed. So why wait? Join us and IGBS and unlock your full potential today!

Discover Operations Specialist position where you can grow and make a difference. Daily.

About the role:

  • Performing various operational tasks in a timely manner

  • Continuous analysis and initiation of system and process improvements/changes, received requirements, always prioritizing risks

  • Participation in operation process projects, contributing to the enhancement of operational efficiency, sharing knowledge and implementing best practices

  • Ensure timely resolution of incidents and service requests while following relevant instructions and process maps

  • Provide on-the-job feedback to team members to facilitate professional development

  • Perform other tasks delegated by Manager/Team Leader

  • Ensure compliance with Intrum's written policies, guidelines, and all relevant data protection regulations

About you:

  • Proficiency in English

  • Good stakeholder management skills

  • Good practical knowledge of MS Office (MS Excel, MS Word, MS PowerPoint)

  • Result-driven personality and team player

  • Excellent problem solver and quick learner

Advantages if you have:

  • Previous experience in debt collection field

What we offer:

  • Hybrid work arrangements with possibility to work from home 2 days per week

  • Culture of learning and career growth opportunities: ongoing meaningful conversations, elective internal trainings, accessibility to LinkedIn Learning, language school, wellbeing lectures & etc.

  • Community driven environment where your experience matters: employees driven sustainability, events & welfare committees

  • Full onboarding guidance to settle in comfortably

  • Rewards and recognition for individual contribution: feedback culture, monthly recognition awards, annual & referral bonuses

  • Benefit package: flexible morning hours, health insurance, extra paid vacations, personal & family paid events, team buildings and company events

Salary range:

1300 - 2100 Eur gross/month. The final offer will depend on the experience and competencies of the selected candidate.

With your potential and our purpose everything’s possible!

Apply now and keep your fingers crossed! And don‘t worry, if you‘re a successful candidate, we‘ll be sure to let you know.

Required profile

Experience

Level of experience: None
Industry :
Financial Services
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Fair Debt CollectionStakeholder Management

Other Skills

  • Verbal Communication Skills
  • Microsoft Office
  • Leadership
  • Problem Solving
  • Teamwork
  • Analytical Thinking
Are you interested?

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