Offer summary
Qualifications:
Advanced English level is required, Minimum 5 years of relevant experience, Solid understanding of IT fundamentals, Ability to diagnose technical issues accurately, Experience in project management and cloud solutions.Key responsabilities:
- Maintain documentation for processes and projects
- Improve ticket escalation and support processes
- Manage and train the technical team
- Implement infrastructure solutions and support services
- Participate in emergency IT support