Offer summary
Qualifications:
Strong understanding of Azure/AWS environments, Experience in configuration tools like EntraID, Good knowledge of Public Cloud Networking, Understanding of ITIL framework, Familiar with Infrastructure-as-a-Code tools.
Key responsabilities:
- Act as a contact for public-cloud incidents
- Log and manage all incidents/tasks/requests
- Update customers on incident resolution status
- Create and maintain working instructions for the team
- Perform on-call activities per rotation schedule