Offer summary
Qualifications:
5+ years in advertising or marketing, Experience as Account or Customer Success Manager, Strong understanding of SaaS and Digital Marketing, Undergraduate degree required, Ability to influence executive stakeholders.
Key responsabilities:
- Manage portfolio driving retention and satisfaction
- Deliver consultative success to meet business needs
- Lead Strategic Business Reviews and training sessions
- Act as escalation point for customer resolutions
- Forecast account retention and deliver remediation plans