Enterprise Account Manager

Enterprise Account Manager

Constellation HomeBuilder Systems

The Company:

Constellation HomeBuilder Systems (CHS) is the leading software vendor exclusively focused on the homebuilding industry.  Our comprehensive suite of homebuilding software solutions ranges from production and accounting, new home sales and marketing, home warranty and service and home builder website solutions.  It is North America's fastest growing and most successful provider of fully integrated information management solutions for homebuilders.  Our team is composed of experienced and motivated self-starters who enjoy the thrill of working in a fast-paced environment.

Our parent company is Constellation Software Inc. (CSI), a well-capitalized, publicly traded Canadian software company that specializes in vertical market software (http://www.csisoftware.com). The CSI group of companies is a leading developer of technology solutions for vertical markets globally.  We are a publicly traded company on the Toronto Stock Exchange (TSX symbol is CSU).  We offer the benefit of working with an aggressive growth-oriented company while enjoying the support and opportunity of being part of a large organization. 

The Position:

Constellation HomeBuilder Systems is a dynamic and empowering environment comprised of motivated self-starters who enjoy the thrill of working at a fast pace.  We are currently seeking an ambitious, self-starter to fill the role of Account Manager within the homebuilder division. This person will learn about our clients’ businesses, our business, and our products. This person will build and maintain relationships with customers, identify and close sales opportunities, participate in industry events and engage stakeholders at multiple levels within customer organizations.  

Job Responsibilities:

• Establish regular productive meetings with targeted customers to communicate product/company developments and react to changes in their business

• Identify sales opportunities for new products and modules with regular phone calls and customer visits

• Increase usage of products and services across our customer base

• Work with senior management and the accounting team on contract and billing enquiries

• Travel within Canada and United States

• Keep clients and team members informed issue resolution and provide follow up as necessary

• Promote and maintain a high quality, professional, service-oriented company image among clients

• Work closely with marketing to execute campaigns and collect required data to measure the effectiveness of campaigns

• Achieve monthly, quarterly and annual personal and team sales objectives

• Other responsibilities as required

Job Qualifications:

• Bachelor’s degree or college diploma.

• 3-5 years of experience in professional services, sales account management, or customer service

• Previous experience within construction, software or real estate industries is an asset

• Excellent organizational, time management and customer service skills

• Excellent communication skills (in-person, phone and written)

• Excellent presentation skills (online and onstage)

• Outgoing and friendly personality

• Self-starter, ability to work well within guidelines while being creative

• Ability to get results in a fast-paced environment

• Experience or training in customer service or a service-oriented role is an asset

• Experience with accounting and construction software systems is an asset

• Experience using Salesforce.com, Marketo and other modern sales and marketing software

In addition to the above role-specific requirements, we have expectations that apply to all of our team members.

General Requirements:

• Honesty

• Concentrated focus on product users and the user experience

• Work outside your comfort zone

• Confident and passionate, but no ego

• Patience with others

• Rational thinker

• Resourceful and willingness to utilize technology

We are focused on changing the construction industry through great software, and superior customer focused efforts and are looking for exceptional people to join us. We are an aggressive company with a focus on experimenting, which gives our individual contributors great ownership and more input into decisions than is possible in traditionally structured corporations.

You will be working closely with other team members, so the ideal candidate will reside in an area close to one of our existing offices.

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Exempt

The estimated base salary range for this role in the United States is $64,000.00 - $96,000.00 per year. For compliance with local legislation, and to provide greater transparency to applicants, we share salary ranges on all job postings regardless of the desired hiring location or whether the position is remote. The posted range is an estimate and reflects many factors which are subject to change. Final offer amounts may vary from the amounts listed above, based upon geographic location, candidate experience and expertise, and other relevant factors.

Sales positions may be eligible to participate in the business commission plan. Plan details will be provided to you upon hire.

Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).

The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.

NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.

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