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UX and Service Designer IRC239029

Remote:

Full Remote

Contract:

Full time

Salary:

4 - 6K yearly

Experience:

Mid-level (2-5 years)

Work from:

Poland

Offer summary

Qualifications:

2-3 years experience as a UX Designer, Knowledge of usability and human factors techniques, Experience with Customer Journey and Service Blueprint, Familiarity with digital prototyping tools and software, B2 English Level.

Key responsabilities:

Create User Acceptance Test Scripts based on User Stories
Execute UAT following test cases
Report UAT progress, risks, issues, and results
Identify design and service improvement opportunities
Set up and perform digital testing at various stages

GlobalLogic Poland

1001 - 5000 Employees

See more GlobalLogic Poland offers

Job description

Do you get satisfaction from turning applications and services into something that people enjoy using? Are you a creative and analytical person at the same time? If yes, this is the perfect career opportunity for you!

Technology will disrupt the automotive industry significantly in the next decade, and we are looking for an experienced (2-3 years) specialist to join the User Acceptance Test (UAT) and Customer Validation (CX) team and together digitally transform our company with a focus on the customer experience.

You will become part of a young, dynamic, and multi-functional team, supporting our organization collaboratively from ideation to launch of innovative digital services and products across multiple touchpoints and alongside product managers, software engineers, and designers.

If you have a feeling, even slightly, that this is something for you – don’t hesitate. Our fantastic recruitment team will provide you with more information and guide you through the process.

Don’t waste any second, apply!

Requirements:

Around 2-3 years of experience working as a UX Designer
Knowledge of usability and human factors techniques, UX research, and customer validation process
Experience in the development of Customer Journey, Service Blueprint, User Stories, and service flows
Knowledge of general digital front-end and back-end digital environments and jargon
Knowledge of wireframe and digital/virtual prototyping tools and design software
Good problem-solving and analytical skills
All-hands-on-deck approach and ability to work and communicate in a multidisciplinary team (from business and technical level)
Flexibility, fast learning and ability to work under pressure
Strong attention to detail, committed to delivering high standards
B2 English Level
Previous work experience in digital design environments/companies is a plus

Job Responsibilities:

Create professional and/or technical User Acceptance Test Scripts (UX Scenarios) based on existing User Stories and IT/Business/design materials
Ensure appropriate engagement and oversight of User Acceptance Testing quality across APP or WEB digital touchpoints
Execute UAT&CX test following test cases
Report UAT&CX progress, status, risks, issues, and results to the UAT&CX Manager and across different teams progress and results of UAT tests
Report and support triage of defects and issues
Support test sessions with prospects/stakeholders (e.i. Usability, Shadowing testing)
Identify potential design and service improvements and proactively work on solutions
Set up and perform digital and virtual testing in different design stages

What We Offer:

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.
Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.
DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.
Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.
Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.
Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic:

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.