Senior UX Content Strategist & AI Innovator

Description

Are you passionate about shaping the future of digital experiences? We're seeking a talented UX Content Strategist to join our dynamic team in a remote capacity. In this role, you’ll lead the charge in developing and executing innovative content strategies that enhance user experiences and drive engagement.

Key Responsibilities

• Innovate with AI: Explore and implement cutting-edge AI tools and techniques for content creation and management. Develop strategies for voice search and conversational interfaces to ensure content is optimized for spoken language and understands conversational nuances.
• Content Strategy Development: Contribute to the training and management of AI models to ensure content relevance and alignment with brand objectives. Stay informed on data privacy regulations and AI advancements.
• User-Centric Content Creation: Develop user personas and tailor content to meet specific audience needs. Conduct user research to gather insights and translate them into actionable content strategies. Utilize data analytics to measure content performance and drive optimization.
• Content Management: Create and maintain a content calendar to ensure timely and high-quality content delivery. Implement SEO best practices to enhance content visibility. Collaborate with internal stakeholders to maintain consistent brand messaging.
• Taxonomy and Collaboration: Manage taxonomy across digital platforms, ensuring effective navigation and tagging. Work closely with UX/UI designers to contribute to the information architecture of digital products. Provide guidance to content creators, including writers, designers, and videographers.
• Content Governance: Define and oversee content governance activities, engaging stakeholders for feedback and contributions. Collaborate with content and knowledge managers to ensure consistent content creation and management.
  
  

Qualifications

• Experience: At least 10 years of experience in crafting, deploying, and managing content strategies. A minimum of 5 years in a leadership role with a focus on enterprise-wide knowledge transformation and change management.
• Education: Bachelor's degree in marketing, communications, or a related field is preferred.
• Skills: Extensive experience with platforms like ServiceNow and SharePoint, proven expertise as a UX Content Strategist or similar role, and a deep understanding of Human-Centered Design, copywriting, content marketing, SEO, and digital marketing trends.
• Project Management: Exceptional organizational skills with a strong background in project management, content collaboration, and agile delivery. Excellent presentation skills with a keen eye for detail and quality.
  
  

What We Offer

• Competitive Salary and Benefits: Enjoy a comprehensive benefits package, including medical, dental, vision coverage, disability and life insurance, and a 401(k) plan. We offer robust well-being benefits to support your mental health and personal needs.
• Work-Life Balance: Benefit from Personal Time Off, holiday breaks, and a supportive remote work environment.
  
  

We are committed to creating an inclusive and diverse workplace where everyone feels valued. If you're excited about this opportunity and meet the qualifications, we encourage you to apply!

Employment Type: Full-Time