Partner Manager

At Signifyd, we’re on a mission to revolutionize the ecommerce experience by providing cutting-edge fraud protection solutions that empower businesses to thrive in the digital age. We are seeking a Partner Manager to join our Partnerships team, reporting to the Director of North American Partnerships. You will have primary responsibility for maintaining, developing, and building new relationships with Ecommerce Agencies and System Integrators, primarily within the New York and East Coast market.  

You will be at the forefront of our partner engagement efforts, leveraging your expertise to nurture existing relationships and develop new ones with our agency partners and solutions integrators. You will achieve success by working closely with the greater Partnerships Team, as well as the Sales, Marketing, Product Marketing, Content Marketing and Event Marketing teams to drive activities and outcomes that support Signifyd’s thriving partner ecosystem and drive.  Your goal is to drive quality referrals to the sales team, support partner deal progression efforts,  and expand Signifyd’s presence and awareness with our partners.  

If you are passionate about creating compelling partnership strategies and driving exceptional outcomes, we would love to hear from you. Join us in shaping the future of ecommerce!

Key Responsibilities

• Develop and expand relationships with influential staff at the world’s best ecommerce agencies and systems integrators, interacting with Signifyd’s Tier I and Tier II agencies.  
• Use indirect influence to educate agency partners on Signifyd’s value proposition by telling compelling stories about why Signifyd is a solution they should recommend to merchants, leading to an increase in quality referrals from our partners. 
• Create and execute compelling partner campaigns that drive ongoing engagement from agency partners 
• Independently coordinate event sponsorship activities and logistics with partners, including in person attendance when needed
• Support the greater partnerships team in ongoing relationship maintenance and growth, sharing best practices and documentation
• Define, prioritize, and drive partner growth and development through intra- and cross-department coordination with CS, Sales, Marketing, and other teams.
• Drive partner engagement on partner management platform by maintaining the portal and refreshing content
• Ensure timely and effective execution to hit revenue targets and objectives
• Partner closely with sales to support deal progression as needed and be highly responsive and collaborative to internal and external requests that help progress deals and partner relationships.  
• Adhere to all company policies, procedures, and company values

Required Qualifications 

• 2-4 years of customer-facing experience, ideally in a B2B setting; partner marketing experience a plus
• One or more years experience working with Ecommerce agencies is highly preferred
• Experience and comfort with creative thinking to develop new, effective, ROI-driving partner activities
• Strong relationship building skills; comfortable presenting to groups of 10-25+ people virtually or in person
• Willingness to own and manage a pipeline of leads and coordinate with sales to assist on deal progression
• Strong organizational skills and ability to self-manage; can drive multiple-stakeowner projects from start to finish
• Ability to work effectively with a variety of colleagues across multiple functions and geographies
• Strong attention to detail and work ethic
• Experience with standard CRM, Project Management tools, G Suite (Google Docs/Slides/Sheets) and MS Office (Word, Excel).
• Strong verbal and written communication skills, as well as the ability to work effectively across internal and external organizations
• Must possess exceptional problem-solving, analytical, and research skills
• Bachelor’s degree or equivalent experience
• Ability to travel within the US and Canada approximately 25% of time

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.