Wholesale Account Executive - Inside Sales - Remote/Michigan

** Please note:  Candidates residing in the state of MICHIGAN are preferred for this position

Job Description 

Job Summary

The Mortgage Wholesale Account Executive – Inside Sales will be responsible for being the initial and primary point of contact with potential and existing broker partners, proactively identifying and developing a rapport with potential new partners, managing a pipeline of potential and existing partners and upholding the company service standards in all communications. 

Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Seek and connect with new broker partners in assigned territory with set metrics and goals.
• Educate brokers on our value proposition and why ResiCentral is changing the mortgage industry.
• Monitor your accounts with a continual focus on innovating the customer experience and business processes.
• Perform a minimum of 60 cold calls a day.
• Record all sales metrics in Salesforce.
• Proactively Manage pipeline of potential and existing broker partners and ensure they are trained.
• Act as liaison between broker and all other ResiCentral parties/departments.
• Maintain open channels of communication with internal and external parties to ensure exceptional customer service/experience.
• Uphold all Company and industry performance & compliance standards.
• Follow company policy and procedures. 
• Perform other duties as pertaining to the position as needed or assigned.

Required Skills/Abilities

• Eager to make new connections and grow the business.
• Strong customer service that reflects ability to help in a friendly and helpful manner.
• Must be comfortable with cold calling over 60+ calls daily.
• Comfortable with logging metrics and activity within Salesforce daily.
• Strong written/verbal communication skills, stellar organizational skills and attention to detail. 

• Provide exemplary service in all client interactions and communications; always uphold the ResiCentral service standards and exercise good judgment.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at a time.

Travel Required

Education and Experience

• Mortgage industry background within the last 12 months with preferred Wholesale Account Executive experience required. 
• Prior experience in business development and/or sales preferred. 
• College degree preferred. High school diploma or GED is required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.