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Sr. Client Services Analyst

Remote: 
Full Remote
Contract: 
Salary: 
75 - 94K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Bachelor’s degree or 3+ years experience, Desired CPG experience in relevant roles, Understanding of syndicated and household panel data, Working knowledge of enterprise software applications, Proficiency in Business Intelligence software.

Key responsabilities:

  • Guide clients on Numerator’s Insights platform
  • Deliver analytical insights using consumer data
  • Develop understanding of Numerator's solutions
  • Explore consumer behaviors for presentations
  • Maintain relationships with clients as a trusted partner
Numerator logo
Numerator Security & Investigations XLarge https://www.numerator.com/
1001 - 5000 Employees
HQ: Chicago
See more Numerator offers

Job description

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

The salary range for this role is $75,000 - $94,000/year CAD + Bonus

As a Sr. Client Services Analyst with Numerator, you’ll be a vital member of Numerator focusing on supporting a core set of clients via ad-hoc projects/custom analyses. Your responsibility is to guide client users on Numerator’s Insights platform and leverage our consumer panel set to execute and deliver analytical insights and recommendations to our customers. Clients include Numerator’s Fortune 100 and fast-growing strategic customers that span CPG, Retail, Electronics, Durable Goods, and Quick-Serve Restaurants.

Job Responsibilities

  • Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions
  • Leverage Numerator’s proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness
  • Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings
  • Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts

What You'll Bring to Numerator

  • Bachelor’s degree or 3 or more years relevant experience.
  • Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions
  • Understanding of both syndicated and household panel data (Nielsen and/or IRI)
  • Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, NPD, Dunnhumby)
  • Working knowledge of Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects
  • Skilled at developing relationships with clients to become a trusted and value-added business partner
  • Excellent oral and written communication skills
  • Strong presentation skills, particularly with customers or prospects present
  • Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights
  • Proven track record of delivering high-quality results in a timely manner
  • Ability to travel to client sites in the U.S. on occasion (10%)

What We Offer You

  • An inclusive and collaborative company culture
  • An opportunity to have an impact on our growing teams and organization
  • Ownership of platforms and environments with industry leading product
  • Market competitive total compensation package
  • Volunteer time off and charitable donation matching
  • Strong support for career growth, including mentorship programs, leadership training, access to employee resources groups
  • Regular hackathons to build your own projects and work with people across the entire company
  • Great benefits package including medical/vision/dental insurance, unlimited PTO, and 401k plus matching.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Security & Investigations
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Skills
  • Verbal Communication Skills

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