Senior UX Content Strategist with AI Innovation Expertise

Description

Join our Digital Nexus team as a UX Content Strategist in a remote capacity where you will play a pivotal role in shaping user experiences through innovative content strategies. This position involves experimenting with cutting-edge AI tools, crafting user-focused content strategies, and leading a talented team to enhance our digital presence.

Responsibilities

• Innovate with AI: Experiment with new AI tools and techniques for content creation. Develop strategies for voice search and conversational AI, optimizing content for spoken language.
• Train AI Models: Assist in training AI models with precise data to ensure content relevance and alignment with brand objectives, while staying informed about data privacy regulations.
• User-Centric Content: Develop user personas, tailor content to specific user segments, and conduct audience research to drive content strategies based on user preferences and behaviors.
• Content Management: Create and maintain a content calendar for timely delivery of quality content, optimizing for SEO and collaborating with stakeholders to ensure consistent brand messaging.
• Taxonomy & Collaboration: Manage taxonomy across platforms and collaborate with UX/UI designers on information architecture, providing guidance to content creators.
• Content Governance: Define and manage content governance activities to ensure stakeholder engagement and feedback, working with content and knowledge managers for quality assurance and efficiency.
  
  

Qualifications

• Experience: At least 10 years in content strategy, with 5 years in leadership roles. Proven track record in managing enterprise-wide knowledge transformation programs.
• Education: A bachelor's degree in marketing, communications, or a related field is preferred.
• Skills: Extensive experience with ServiceNow, SharePoint, or similar platforms; strong background in UX content strategy, user adoption, change management.
• Expertise: Deep knowledge of Human-Centered Design, copywriting, content marketing, SEO, and digital marketing trends. Exceptional project management and communication skills.
• Agile Delivery: Experience with agile methods and excellent presentation skills, emphasizing detail and quality.
  
  

Benefits

• Competitive Salary: Salary determined by skills, experience, and market considerations.
• Comprehensive Benefits: Medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and personal well-being benefits.
• Work-Life Balance: Generous Personal Time Off and holiday breaks throughout the year.
  
  

How To Apply

Apply now to join a dynamic team dedicated to creating exceptional user experiences. Applications are reviewed on a rolling basis, and we encourage you to apply as soon as possible.

Employment Type: Full-Time