Offer summary
Qualifications:
Diploma or Bachelor's Degree in Business Administration, Computer Information System, or Computer Science, Knowledge in Cloud POS/ERP systems preferable, Prior experience in dealing with customers, preferably in the FB industry, Excellent communication skills in English, Ability to multitask in a fast-paced environment.
Key responsabilities:
- Onboard clients and ensure successful usage of Foodics
- Educate clients on company activities and product usage
- Act as client advocate during their journey
- Manage customer data updates on CRM
- Handle upselling tasks to increase customer lifetime value