Offer summary
Qualifications:
Fluent in French and English, High school diploma or equivalent, Minimum 3 months customer service experience, Knowledge of MS Office 365 and Microsoft Windows, Ability to navigate multiple systems.Key responsabilities:
- Provide roadside assistance quickly and efficiently
- Use mapping software to locate members
- Dispatch authorized service providers for help
- Demonstrate empathy and calming communication
- Ensure member safety in stressful situations