Offer summary
Qualifications:
Bachelor’s degree or equivalent experience, 2-3 years working with CRM systems, Level 3 Gainsight admin certification.Key responsabilities:
- Manage day-to-day support for CS Platform users
- Build customer tailored email journeys
- Monitor system performance and data integrity
- Maintain expertise in Gainsight and related software
- Liaison with Salesforce systems and Data Ops