Solutions Engineer

About AltScore

At AltScore, we are the leading provider of B2B Credit Infrastructure in Latin America, empowering financial institutions, large corporations, and distribution industries with advanced SaaS solutions to make smarter credit decisions. Our platform is designed to simplify and accelerate credit assessments, enabling businesses to expand their reach and improve their financial operations.

Having achieved 3x growth in 2023 and being on track for another 3x growth in 2024, our recent $8.5MM Series A funding allows us to consolidate our leadership in the B2B credit space. We continue to develop cutting-edge credit infrastructure technology that drives real results for our clients, and we are looking for talented individuals to join us on this journey.

What we’re looking for

The Solutions Engineer is a pivotal technical role that bridges complex business problems and innovative technical solutions. Acting as the technical counterpart to the sales team, Solutions Engineers possess deep technical knowledge of our products and exceptional communication skills to engage with clients effectively. They are responsible for identifying client needs, designing systems or services to meet those requirements, and presenting these solutions convincingly. With one foot in the technical world and the other in business, Solutions Engineers play a crucial role in ensuring successful outcomes by delivering tailored, valuable solutions to unique client challenges.

Requirements

Responsibilities

• Design, implement, and explain tailored solutions for clients based on their specific needs.
• Collaborate closely with the sales team to understand client requirements and create custom technical solutions.
• Conduct product demonstrations and presentations to showcase the value and capabilities of AltScore's solutions.
• Liaise with product management and engineering teams to relay client feedback and influence product development.
• Assist clients with the technical aspects of planning and implementation.
• Create detailed documentation and technical materials to streamline implementation with clients.
• Provide ongoing technical support and maintain client relationships, ensuring customer success and satisfaction.
• Develop and maintain internal and external documentation, examples, and product integration demonstrations.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Proficiency in Python programming (2+ years of experience).
• Solid understanding of APIs (FastAPI, Postman).
• Familiarity with data analysis methodologies.
• Strong communication skills and problem-solving abilities.
• Ability to work autonomously with high organizational skills and attention to detail.
• Demonstrated ability to deliver technical solutions in a customer-facing environment.

Benefits

• Competitive salary and benefits package.
• Opportunities for impactful professional growth and leadership.
• Competitive salary and benefits package, including healthcare and unlimited PTO.
• Remote work options within Americas time zones.