Offer summary
Qualifications:
High school diploma or equivalent, 6-12 months of customer support experience, Strong communication skills, verbal and written, Proficient in CRM software, Strong multitasking abilities.Key responsabilities:
- Respond to customer queries via phone and email
- Maintain knowledge base on system capabilities
- Act as voice of the customer in meetings
- Operate CRM systems to manage interactions
- Resolve issues or escalate to appropriate teams