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Donation Support Remote Call Center Specialist

unlimited holidays - extra holidays - extra parental leave - long remote period allowed

Remote:

Full Remote

Contract:

Full time

Salary:

27 - 29K yearly

Experience:

Junior (1-2 years)

Work from:

Georgia (country), Georgia (USA), United States

Offer summary

Qualifications:

6 months to 1 year call center experience, PC with Windows 10 or 11 and corded USB headset.

Key responsabilities:

Handle inbound and outbound calls efficiently
Ensure exceptional customer service by valuing donors and addressing concerns professionally

Kingdom inQ Virtual Solutions Human Resources, Staffing & Recruiting Startup https://kingdominqvirtualsolutions.com

11 - 50 Employees

See more Kingdom inQ Virtual Solutions offers

Job description

300 Open Positions: Join Kingdom inQ Virtual Solutions – Be a Force for Good

Make a Meaningful Impact from Home

Do you want to make a real difference while working from the comfort of your own home? Join us at Kingdom inQ Virtual Solutions and help support vital nonprofit organizations by processing donations during high-energy pledge drives. This opportunity is perfect for those seeking to blend meaningful work with the convenience of a remote setup.

Requirements

Your Role:

Manage Communication: Handle both inbound and outbound calls efficiently, assisting donors with their contributions to various nonprofits.
Exceptional Customer Service: Ensure each donor feels valued and well-served, addressing any questions and managing concerns with professionalism.
Data Integrity: Accurately document all donor interactions in our database, ensuring all follow-up actions are completed to maintain donor satisfaction.
Flexible Scheduling: Choose from a variety of shifts across 24/7 operations, aligning with your lifestyle and maximizing your potential.

We Value Your Experience:

Proven Call Center Skills: With at least 6 months to 1 year of experience in call center environments, whether remote or on-site, you are well prepared to meet the specific challenges of this role.
Drive and Dedication: We are in full swing with our pledge drive campaign and aim to fill 300 positions with dedicated individuals ready to maximize their shifts and impact.
Flexible schedules available across 24/7 operations to fit your lifestyle.

Technical Requirements:

System Specs: A PC with Windows 10 or 11, equipped with a dual-core 2.8 GHz or better, at least 4 GB of RAM, and a stable, hardwired internet connection.
Headset Specifications: A corded USB headset with noise cancellation is required; Bluetooth and corded earbuds are not suitable for this position.

Important Note: Chromebooks and Mac systems are not compatible with our software requirements.

Benefits

Benefits of Joining Our Team:

Competitive Pay: Start at $14-15 per hour with potential for increases based on performance.

Career Advancement: Exceed performance metrics and open up opportunities for growth within our organization.

Supportive Environment: Thrive in a team that values support and collaboration in pursuit of shared goals.

Ready to Make an Impact?

Apply today to contribute to our mission of delivering exceptional support to nonprofit causes. Your role at Kingdom inQ Virtual Solutions is more than just a job—it’s a chance to make a tangible difference in the world.

Salary: 27,000-35,000