Trainer, Principal (IT Epic)

2000 16th St, Denver, Colorado, 80202-5117, United States of America

RemoteEpic Principal Trainer for Resolute PB

Job Description

The CKD EHR by Epic Principal Trainer are certified in Epic and will work with the training manager, application coordinators, and application managers to develop and maintain the training program for the roles in their designated application. These duties include deciding curriculum delivery methods, oversees the creation and maintenance of a training environment, creating a course catalog and training schedule, and ensuring all users are trained before they access the production environment.

We are seeking a teammate with experience with technology, healthcare and adult learning coupled with prior experience/certifications as an Epic Principal Trainer.  Ability to work effectively with staff and end-users that have a wide range of seniority. Interpersonal skills to function well in administrative, management, and patient care environment. Proficiency in Microsoft Office including Word, Excel, and Power Point required. Prior Epic certification is required.

Responsibilities:

• Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications (such as Microsoft Office)
• Designing, developing and maintaining instructional materials
• Maintaining policy and procedure documentation
• Incorporating feedback from others into existing training and training administration procedures
• Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions
• Responsible for the building and testing of training environments, patient scenarios, and providing support and troubleshooting issues
• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed
• Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session
• Presenting information verbally and in writing in a clear and easy-to-understand manner
• Following up with trainees outside of the classroom to offer additional support
• Serving as an expert educator to internal staff
• Training and credentialing additional classroom trainers as needed
• Training staff and end users by teaching technical topics as needed
• Managing projects by prioritizing projects and by creating and adhering to timelines

Key competencies

• Skill and experience in adult education
• Adaptability/flexibility - Demonstrating flexibility with respect to required changes in training content and delivery methods
• Autonomy/independence - The ability to work without close supervision, taking ownership of work activities and ensuring training sessions and supporting materials meet Epic standards
• Critical thinking - The ability to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability - The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner
• Learning - The ability to learn new content and leverage that knowledge to develop strong training programs
• Interpersonal skills - Being cooperative and approachable and taking time to listen to and address others' questions or concerns
• Presentation skills - The ability to develop and deliver formal presentations. This includes presenting information in a clear and interesting manner, commanding the audience's attention, developing effective materials, and handling questions or challenges from the audience.
• Reading comprehension - The ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material
• Verbal and written communication - The ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing. This includes targeting the amount, style, and content of the information to the needs of the receiver.
• For international organizations: Strong instructional design skills (strongly desired)
• Work ethic - The willingness to put forth extra effort when required, including demonstrating persistence in the face of obstacles and adversity

Education and Experience

• Bachelor's Degree required
• 2+ years of prior Epic training, instructional design and content creation experience
• Certification in Resolute PB
• SBO is a nice to have
• Healthcare IT experience or working with physician practices
• Experience with project management, adult education, and curriculum delivery
• Travel: 20% potential

Compensation $83,000-$93,000

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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Applications are accepted on an ongoing basis.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits