Offer summary
Qualifications:
Fluency in English and Spanish, 2-4 years experience in customer/client support or account management, Strong problem-solving and project management skills, Excellent communication skills, both written and verbal, Inquisitive, resourceful, proactive, and persistent.
Key responsabilities:
- Execute Client Success strategy in the AMERICAS market
- Support engagement efforts of group-managed accounts
- Provide value-add support services for existing clients
- Collaborate with internal stakeholders to enhance client interactions
- Manage daily operations and collaborate on team process optimization