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Account Manager (South Africa)

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 
South Africa

Offer summary

Qualifications:

2-5 years travel industry experience, Strong relationship management skills.

Key responsabilities:

  • Promote international project
  • Expand API deals with partners
  • Provide market analysis and reporting
RateHawk logo
RateHawk Scaleup https://www.ratehawk.com/
201 - 500 Employees
About RateHawk
RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals. We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 260 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 100 000 properties contracted directly. This allows us to provide our clients located in over 220 source markets with more than 2 600 000 properties all over the world. Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology. Customers are on the pedestal of our world — everything is built around their needs. All our decisions and considerations, whether commercial, technological or operational, should be driven by utmost care for our customers and agents. We have teams specialising in supporting and developing our product, providing great customer service and developing our partner networks. We share common values and are hugely results driven. Our shareholder mentality, collaborative culture and worldwide presence constantly create new opportunities for our team of employees to continually learn and grow in their day to day work. Our goal is to ensure that our customers and our partners are always offered the best prices for any type of accommodation and air tickets in any geography.
See more RateHawk offers

Job description

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As an Account Manager Italy, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

Job Responsibilities

  • Actively promote our new international project;
  • Expand and consolidate presence in the assigned territory;
  • Maintain and develop our relationship with signed partners in order to increase their performance;
  • ​​Maximize and develop API deals with the potential and existing partners;
  • Follow-up with existing and new partners in order to provide system training;
  • Collaborate with the sales team to identify and grow opportunities within the territory;
  • Product presentations & networking;
  • Position the brand within the travel trade;
  • Payments control;
  • Provide market & competitive environment analysis;
  • Provide comprehensive reporting.   

Requirements

  • Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in account management or business development of B2B travel companies;
  • Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
  • Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
  • International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
  • Languages knowledge. Fluent in English, other languages as a plus;
  • Readiness for business trips. 50% of working time might be required for market visits.  

Benefits

  • Flexible schedules and opportunity to work remotely.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
  • Corporate prices on hotels and travel services.
  • MyTime Day Off - an extra non-working day without loss of compensation.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Leisure, Travel & Turism
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Business DevelopmentAPI ManagementAccount ManagementMarket AnalysisData-Driven Decision MakingTechnology EntrepreneurshipWhole Language

Other Skills

  • Self-Motivation
  • Action Oriented
  • Proactivity
  • Results Focused
  • Analytical Thinking
Are you interested?

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