CRM Implementation Specialist

CRM Implementation Specialist

Position Overview: We are seeking a highly skilled and autonomous Digital Marketing & CRM Implementation Specialist to join our team. This role is crucial for managing and implementing digital marketing solutions and CRM systems, primarily GoHighLevel (GHL), for our clients. The ideal candidate will have a strong technical background in CRM systems, digital marketing, and be adept at onboarding and training clients. This position offers the flexibility to work remotely with a focus on supporting clients across various time zones.

Key Responsibilities:

• CRM Implementation & Management:
  • Implement and manage GoHighLevel (GHL) CRM systems for clients.
  • Handle all technical aspects including Google Ads setup, integrations, DNS settings, and other standard GHL configurations.
  • Provide ongoing support and training to clients on CRM usage and best practices.
• Digital Marketing Campaigns:
  • Develop and manage digital marketing campaigns across Google and social media platforms.
  • Create, execute, and monitor ad campaigns, ensuring alignment with client goals.
  • Generate monthly reports on campaign performance and analytics.
• Client Communication & Support:
  • Serve as the primary point of contact for client inquiries related to CRM and digital marketing.
  • Manage client inboxes, resolve issues promptly, and provide exceptional customer service.
  • Collaborate with clients to understand their unique needs and tailor solutions accordingly.
• Design & Content Management:
  • Utilize design platforms like Canva or Adobe Pro to create visual content for campaigns.
  • Manage organic posting and content updates across social media platforms.
  • Stay updated on viral trends and implement them in campaigns to boost engagement.
• Growth & Sales Development:
  • Support business development efforts by identifying opportunities for client acquisition.
  • Participate in sales meetings and contribute to the growth of the client base.
  • Explore potential commission structures for successful client onboarding and campaign management.

Qualifications:

• Proven experience with GoHighLevel (GHL) or similar CRM systems.
• Strong technical skills in Google Ads, Meta Business Suite, and other digital marketing tools.
• Experience in managing digital marketing campaigns and client onboarding processes.
• Proficiency in design software such as Canva or Adobe Pro.
• Excellent communication skills and the ability to work independently.
• A proactive approach to problem-solving and client management.

Additional Information:.

• The ideal candidate should be comfortable working in a fast-paced environment and managing multiple clients simultaneously.
• Opportunities for growth include involvement in sales meetings and potential commission-based structures for client acquisition.