Offer summary
Qualifications:
Minimum of 10+ years Telecom operations experience, Excellent customer service and interpersonal skills, Advanced MS Office skills with focus on Excel, Proactive, self-motivated, and determined attitude.
Key responsabilities:
- Manage operations for existing and new customer base
- Daily management of telecommunications
- Handle customer inventory, order management, trouble tickets, and escalations
- Coordinate customer moves, adds, changes, and disconnect orders
- Build and maintain positive customer and internal relationships