Account Executive

Job Summary

The Account Executive State Markets is a strategic role responsible for the management of LIBERTY's key accounts, specifically focusing on contracts associated with the Department of Health Care Services (DHCS).

In addition to client relationship management, this role requires a deep understanding of regulatory compliance, DHCS requirements, and the ability to organize, execute, and implement contract obligations. You will work closely with senior leaders to develop and implement business strategies, maintain and strengthen client relationships, identify growth opportunities, and manage contract renewals, expansions, and RFP processes.

Must be located in the state of California.

Key Responsibilities:

• Develop strategic partnerships to continuously improve our business relationships with our customers to retain and optimize the partnership potential in each account.
• Serve as liaison between client and other company departments.
• Supports implementation team to ensure new and expanding client implementations runs smoothly.
• Preparing for and participating in broker educational events and open enrollment meetings.
• Ensures timely and meaningful data reporting to clients.
• Maintain contact with assigned clients on a regular schedule via phone, correspondence and in person to monitor and enhance service.
• Implements new product offerings.
• Consults with clients on regulatory issues affecting plan.
• Represents company at client, industry or professional meetings/events.
• Helping resolve escalated group/member issues.
• Ensure interactions remain positive and professional with all persons with whom you interact in the course of your work both internally and externally.
• Support coordination of reporting and auditing requirements due to clients

What You'll Need:

• Minimum 4-year bachelor's degree or equivalent combination of education and successful work experience.
• Minimum 8 years' experience in Account Management and/or Contract Management; must have familiarity working with key client accounts.
• Extensive experience in the dental or healthcare industry, with a strong focus on Medicare/Medicaid.
• Strong knowledge of regulatory compliance and DHCS requirements.
• Proven project management skills with the ability to manage complex, multi-faceted projects.
• Dental/Healthcare industry experience
• Excellent verbal and written communication skills, with a strong ability to present information clearly and effectively.
• Extremely organized and motivated.
• Client relationship skills - ability to develop strong professional relationships.
• Results driven - focused on producing high-quality services and deliverables.
• Dental industry knowledge a plus.
• Strong influential skills.
• Proficient in Spanish preferred
• MS Office proficiency
• Excellent communication and presentation skills
• Data analysis skills
• Strategic marketing experience

Location

Our employees are distributed in office locations in multiple markets across the United States.  We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their society. That’s why Liberty offers competitive and attractive benefit packages for their employees. We strive to care for employees in positive ways that promotes wellness and productive employees.

Our first-class benefit package supports our employees and their dependents with:

• Competitive pay structure and saving options that help you reach your financial goals
• Excellent 401k retirement benefits available which includes employer match and ability to save via a Roth IRA, plus immediate vesting during Safe Harbor period and professional financial advice through Financial Engines!
• Medical insurance offered with low-cost premium for employee only coverage and Liberty subsidizes 50% of dependent coverage for eligible enrolled dependents.
• 100% employer paid dental coverage for employees and eligible dependents.
• 100% employer paid vision coverage for employee only coverage, low-cost premium for dependents!
• Company paid basic life and AD&D coverage; options to elect additional supplemental coverage.
• Long Term Disability coverage
• Expansive wellness program including companywide Get Active challenges and Burn-A-Long with option for gym discounts.
• Employee Assistance Program
• Generous vacation and sick leave with the ability to roll time over.
• 10 paid company holidays
• Tuition Reimbursement
• Remote or Hybrid options for various positions
• And so much more...

Compensation

In the spirit of pay transparency, we are excited to share the base salary for this position is $120,000 - $150,000, exclusive of fringe benefits or potential bonuses.  If you are hired at Liberty, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience.  In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any, final offer.  Please keep in mind that the range mentioned above is the full base salary range for the role.  Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.