Claims Manager

Overview:

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Claims Manager to join our team. This position will report to our agency located in Mahwah, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.

Responsibilities:

• Be the primary contact for the client when claims need to be reported
• Explain the claims process and guide clients upon receipt of litigation and demand letters.
• Advise and consult on reporting requirements of professional and management liability claims.
• Help on-board new clients, delivering a claims welcome kit and explaining claims reporting process and procedures, provide boilerplate incident reporting forms as needed.
• Establish relationships with claims adjusters and communicate agency expectations for 1st party claims.
• Be proficient in the agency management system to manage claims data and generate claims reports, as necessary.

Qualifications:

• Must be able multi-task while maintaining accuracy.
• Must be detailed oriented. Accuracy in this position is critical.
• Must have strong time management skills. Able to prioritize and meet deadlines.
• Must be able to work in a fast-paced environment.

Benefits: 

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.