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Insurance Claims Resolution Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Minimum of 1 year of experience in insurance follow-up or denials management, or completion of a medical billing/follow-up certificate or degree., High school diploma or equivalent is required., Familiarity with claim status, appeals, and billing procedures is preferred., Proficiency in client systems like EPIC, Affinity, Athena, and Meditech is advantageous..

Key responsabilities:

  • Resolve insurance accounts for multiple clients, including claim status checks, appeals, and billing.
  • Trace missing payments and escalate coding issues when necessary.
  • Communicate with payers via phone and web portals, providing updates to clients through various communication methods.
  • Escalate any trends or issues requiring additional attention to the Manager/Supervisor.

The Staff Pad logo
The Staff Pad Human Resources, Staffing & Recruiting Startup https://www.thestaffpad.com/
11 - 50 Employees
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Job description

This is a remote position.

The Staff Pad has partnered with one of Colorado’s largest accounts receivable management companies to hire an  Insurance Claims Resolution Specialist. Headquartered in Longmont, this industry leader works with organizations across all 50 states, providing expert support in managing revenue cycles.

As an Insurance Claims Resolution Specialist, you are responsible for resolving outstanding balances on insurance accounts for various clients. This role involves handling claims, billing, and appeals to ensure accurate and timely account resolutions.
Responsibilities
  • Resolve insurance accounts for multiple clients, including claim status checks, appeals, billing, and rebilling corrected claims
  • Trace missing payments and escalate coding issues when necessary
  • Manage correspondence as assigned by the client
  • Post adjustments in client systems when required
  • Communicate with payers via phone and web portals
  • Provide continuous updates to clients through phone, email, and in-person communication
  • Escalate any trends or issues requiring additional attention to the Manager/Supervisor
  • Perform other duties as required
Success Factors/Job Competencies
  • Strong problem analysis and resolution skills
  • Excellent verbal and written communication abilities
  • A team-oriented mindset with a focus on collaborative solutions
  • Commitment to company values and the ability to prioritize tasks effectively
  • Strong organizational skills and ability to manage multiple priorities simultaneously


Requirements
Qualifications
Required:
  • Minimum of 1 year of experience in insurance follow-up or denials management
  • OR completion of a medical billing/follow-up certificate or degree
  • Ability to analyze accounts for claims resolution
  • High school diploma or equivalent
Desired:
  • Minimum of 6 months of experience in coverage and eligibility (preferred)
  • Familiarity with claim status, appeals, and billing procedures (preferred)
  • Basic knowledge of medical billing and coding
  • Experience in claims billing and reimbursement analysis
  • Proficiency in client systems like EPIC, Affinity, Athena, Meditech, Change Healthcare (Emdeon, ePremis, Relay)



Salary:

$16-20

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Teamwork

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