Offer summary
Qualifications:
Bachelorβs degree in computer science or IT related field, Minimum 3 years as service desk analyst or similar role, Experience in IBM OS400 and Kubernetes/Cloud environments.
Key responsabilities:
- Provide technical support and troubleshoot for various systems
- Manage applications and user accounts on OS400 and Cloud
- Oversee system operations, user account management, and configurations
- Implement monitoring tools, backup/recovery processes, handle incidents
- Deliver excellent customer service and effective communication with stakeholders