Offer summary
Qualifications:
2+ years IT support experience, Knowledge of macOS, Windows, SaaS apps, Understanding of network infrastructure and protocols, Experience with Microsoft 365 applications and ecosystem, Advanced English skills.Key responsabilities:
- Deliver remote helpdesk support for LatAm users
- Manage requests and tickets in ITSM system
- Onboard/offboard new hires, deploy IT equipment
- Maintain meeting room tech functionality
- Contribute to knowledge base and collaborate globally