Clinical Training Administrator

JOB DESCRIPTION 

Position Title: 

Clinical Training Administrator 

Department: 

Clinical Operations 

Reports To: 

Executive Director, Clinical Operations 

Direct Reports: 

N/A 

POSITION FUNCTION 

The Clinical Training Administrator is responsible for designing and coordinating the administration of a clinical training program for new clinical research staff.  This person will be responsible for revamping the existing curriculum and tools, ensuring that all current staff have the competencies required for their roles, and administering the training program for all new hires moving forward.  Example curricula include established SOP and policies, GCP, and Regulatory and protocol requirements.  This role will administer training for the organization, including new hires and transfers.  The Clinical Training Administrator will use effective training design methods, creative training delivery techniques, and excellent communication skills to ensure each team member receives maximum value from the training programs. 

ESSENTIAL FUNCTIONS 

• Evaluate the current training curriculum, with input from SMEs across the organization; identify gaps and areas for improvement 

• Create and execute a plan to update and improve the curriculum and the training experience, using input from SMEs and the training committee 

• Use training design methods to create interesting, multi-learning style, and effective training modules 

• Maintain current knowledge of all clinical trial protocols, SOPs, Working Procedures, Regulatory Guidelines and principles of GCP 

• Utilize excellent written and verbal communication skills to enhance the learning and knowledge-transfer for all trainees; to build strong relationships across the organization; and to enhance credibility with our internal and external customers 

• Conduct training for new staff on conducting clinical research studies according to the existing protocol, Company SOP and policies, Regulatory Guidelines, and GCP while utilizing creative training techniques that ensure understanding for all trainees 

• Ensure appropriate training and on-boarding program is in place and requirements are fulfilled for all CRP 

• Ensure best practices for the maintenance of training database(s) housing business information, such as training and regulatory documentation. 

• Maintain training and certification documents and file new or revised documents electronically into the Company’s software systems, and assist in maintaining current documents in these systems  

• Organize training days (including but not limited to Research 101, SOP training, and CRC teleconferences) 

• Assist organization as necessary with general onboarding and education.   

• Work closely on initiatives related to the training and development of employees as determined by operational needs of Centricity Research 

• Ensure oversight on the completion of training administrative tasks across multiple systems, such as CTMS and integrated software/platforms 

• Assist with mentoring new staff   

• Partner with Site Managers, the Quality team, Clinical leaders, and others in growth and development of CRP 

• Be willing to travel to all sites as needed 

EDUCATION/EXPERIENCE 

Minimum:  

• Clinical designation (i.e. ACRP certified CRC, RN) 

• 2 years of experience at Centricity, or 5 years of clinical research experience 

• 2 years of experience in Training design, delivery, and administration 

• Project management or formal curriculum development experience 

• Willingness and ability to travel to both US and Canadian sites

Preferred: 

• Post-secondary education in a clinical research program 

• 3 years of clinical research experience at Centricity 

5 years of experience in Training design, delivery, and administration 

CORE COMPETENCIES/SKILLS 

Prerequisite (Essential): 

• Excellent communication skills (verbal and written) 

• Excellent computer skills (MS Word, Excel and Outlook)  

• Attention to detail  

• Ability to manage time efficiently  

• Self-directed  

• Teamwork & Collaboration  

• Proficient level of clinical, interpretive, and analytical skills with organizational skills for project planning 

• Flexible & Adaptable 

• Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines 

• Proven ability to teach/train 

Foundation: 

• Conflict resolution 

• Receptive to feedback  

• Empowering & Developing others  

• Empathy Skills 

• Planning and organizing skills  

• Excellent problem-solving skills 

• Achievement oriented  

• Analytical ability  

• Initiative 

• Decision making  

Leadership: 

• Forward thinking 

• Innovative  

• Creative   

• Strategic thinking  

• Self confidence 

• Strong interpersonal skills 

• Executing through others 

PHYSICAL DEMANDS 

• Physical demands include but not limited to prolonged sitting, light lifting, standing, reaching, walking, and bending.  

• Frequently required to complete work on the computer in a seated position 

• May be required to lift light boxes (10 - 20lbs) 

WORKING CONDITIONS 

• Modern medical office environment or home office environment 

• Required to follow OSHA and CCOHS guidelines, in addition to other local healthcare regulations 

• Required to perform duties in relation to HIPAA, PIDEDA, and other local privacy regulations 

• Some positions may require overnight/weekend hours 

• Travel between the USA and Canada as necessary, including multi-day trips