Job description

WMS Analyst

Longbow Advantage is a trusted supply chain partner to various Fortune 500 companies across North America and Europe. Since 2002, we have been experts in warehouse and workforce management implementations, upgrades, and integrations. More recently, we launched the Rebus Platform, helping our clients gain real-time, intelligent visibility into warehouse operations.   

As a WMS Analyst at Longbow, you will assist in configuring and delivering critical business functions for Longbow clients. In addition, you’ll be documenting business requirements and processes, application configurations and more.

The ideal candidate has an analytical mind and a strong business acumen. Problem-solving skills and attention to detail are essential as you will support every phase of Longbow's implementation lifecycle.
This role reports to the Director of Consulting Services and can be fully hybrid from our office located in Ann Arbor, MI. Travel is required.

Responsibilities

Provide product consulting, transfer of knowledge to client team.
Assist with configuration of solutions to meet customer requirements.
Assist with RF device, printer and other device configuration and support, as needed.
Assist client team members through all phases of the implementation.
Assist project team to manage client expectations to accomplish project success.
Meet with customers and Longbow team members to consult, configure, implement and support client requirements.
Assist in assessing customer business needs & design and configure appropriate solution document “as is” and “to be” processes.
Develop and execute test plans and test environments, to validate functionality against design requirements, and manage customer acceptance testing as appropriate based on the WMS Solution being deployed
Document testing results and reports bugs, fixes or changes required to Systems Analyst
Accurately capture and report on JIRA to ensure customers are properly invoiced for delivered services
Assist in the development of enhancement specifications for custom development.
Assist in functional end user training.
Provide go-live operations support.
Guide business users on the operation of the application and the administration of business processes, reference data, etc.

Qualifications

Bachelor’s degree in Business/Supply Chain/Operations/Computer/Software Engineering or related degree
Expertise in Blue Yonder, JDA/Red Prairie, Highjump, SAP, Tecsys or other Supply Chain Software systems (e.g., WMS, WFM, TMS) both as functional and technical analyst is highly desirable.
Experience in an operational setting or relevant discipline.
Strong knowledge of SQL Server, Oracle, and other Database Technologies
Experience in documenting process flows and operational procedures.
Operating systems – Windows and UNIX.
XML/HTML, MOCA, Python/Perl, Visual Studio/Visual basic
Strong knowledge and work experience with C/C++, C# and Java programming languages
Ability to work independently as well as a part of a team.
Excellent problem-solving skills.
Valid driver’s license.
Able & willing to travel.

Why Join Longbow?

Supportive work environment
Work/life balance
Competitive Salary
4-weeks of paid vacation
6 paid sick days, 2 paid personal days per year
Excellent health and dental benefits, eligible as of your first day!
Group RRSP/401k Matching
Work from Home

Longbow Advantage is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are not able to assist with relocation or work permit applications for this role.

All your information will be kept confidential according to EEO guidelines.

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