Offer summary
Qualifications:
Excellent communication skills, strong analytical and problem-solving skills, Ability to multi-task, prioritize duties, and have strong time management skills, Proficient computer skills with software applications such as Microsoft Office, High school diploma or GED required.
Key responsabilities:
- Handle 85 calls per day
- Assist clients with requests for medical records
- Provide excellent customer service promptly and accurately
- Ensure notes are detailed in the system
- Work with other departments for prompt request processing