Senior Account & Relationship Manager (Mid-Law AE) at Wolters Kluwer

Location: Remote US
 

The Senior Account & Relationship Manager for Wolters Kluwer (WK) Legal and Regulatory is responsible for prospecting new business in new customer accounts to support the execution of the Wolters Kluwer Legal & Regulatory sales strategy. You will be responsible for building and maintaining effective long-term relationships and ensuring a high level of satisfaction with your clients.

Essential Duties and Responsibilities

• Continuously seek new sales opportunities within assigned territory
• Execute and finalize the sales process to meet revenue targets. Meet with potential clients face-to-face as required, via webcast, or phone; discussing, documenting and fully understanding client business needs and goals.
• Own and coordinate all sales activities.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Track and analyze sales statistics based on key quantitative metrics.
• Utilizes sales tech stack including Outreach.io, Chorus.ai, ZoomInfo, LinkedIn/LinkedIn Sales Navigator, etc. in daily sales & retention workflow.
• Maintains current records within SalesForce.com in accordance with company policies and expectations.
• Ability to network and expand network of contacts.
• Performs other duties as assigned by supervisor.

Education: 

Bachelor's degree in business or related discipline or equivalent experience

Experience: 

• Proven track record of exceeding sales targets
• Networking and prospecting
• Negotiating and influencing business decisions.
• Closing skills
• Demonstrated ability to take initiative, be proactive, and think independently, and anticipate needs related to future work.
• Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry.
• Strong people skills, including the ability to partner both internally and externally.
• Ability to manage own territory/account and monitor resources accordingly.
• Demonstrated experience conveying value proposition to clients.
• Excellent presentation skills
• Intermediate to advanced Microsoft Office Suite knowledge and experience (Word, Excel, PowerPoint, and Outlook).
• Experience utilizing Customer Relationship Management software.

Other Knowledge, Skills, Abilities or Certifications:

• Previous experience with SalesForce.com – Preferred
• Previous experience with Outreach.io – Preferred
• Previous Account Management experience with a cloud based/SaaS solution - Preferred

Travel requirements

• Some domestic travel required around, 20-30% for conferences, team meetings or to visit prospects/customers.