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Outbound Call Centre Sales Agent - USA Hours (Remote)

Remote: 
Full Remote
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Offer summary

Qualifications:

Previous outbound sales experience preferred, Experience in healthcare/dental services a plus, Proficient in Microsoft Office.

Key responsabilities:

  • Follow up with warm leads interested in dental services for nursing homes
  • Promote and explain dental service packages tailored for nursing home residents
  • Close sales by encouraging potential patients to sign up
  • Manage customer relationships and provide exceptional service
  • Ensure accurate records of interactions in CRM system
iSTA Solutions logo
iSTA Solutions Large https://istasolutions.com/
1001 - 5000 Employees
See more iSTA Solutions offers

Job description

ISTA Solutions, an outsourcing/offshoring company, is in search of skilled and passionate Outbound Call Centre Sales Agent to join our team in South Africa. In this role, you will be responsible for following up with warm leads. Your primary objective is to engage potential clients and secure sign-ups.

Work Hours: This role requires you to work US based hours (EST) (15h00 - 24h00 SAST).

Requirements

Key Responsibilities:

  • Follow-Up on Leads: Reach out to warm leads who have shown interest in dental services for nursing homes.
  • Service Promotion: Clearly and persuasively communicate the benefits of dental service packages tailored for nursing home residents.
  • Close Sales: Use your sales skills to encourage potential patients to sign up for our services.
  • Customer Relationship Management: Maintain accurate records of interactions with potential patients in the CRM system, ensuring all follow-ups and tasks are documented.
  • Customer Service: Provide exceptional customer service by answering any queries, resolving issues, and ensuring a positive experience throughout the sign-up process.

Skills:

  • Previous experience in an outbound sales or call centre environment is preferred. Experience in healthcare or dental services is a plus.
  • Exceptional communication skills
  • Strong sales skills
  • Must be proficient in Microsoft Office.

Additional Information:

  • Work Environment: This is a remote role supporting facilities in the US.
  • Work Hours: This role requires you to work US based hours (EST) (15h00 - 24h00 SAST).

If you are not contacted within 14 working days, please consider your application unsuccessful.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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