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Solutions Engineer

unlimited holidays - work from home

Remote:

Full Remote

Contract:

Full time

Salary:

80 - 100K yearly

Work from:

United States

Offer summary

Qualifications:

Intermediate accounting principles, Expert in restaurant finance/operations.

Key responsabilities:

Maintain product expertise
Conduct client gap analysis
Deliver powerful presentations
Assist sales team with technical queries
Train team on new features and knowledge

Restaurant365 Computer Software / SaaS SME https://www.restaurant365.com/

201 - 500 Employees

See all jobs

Job description

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

As a Solutions Engineer, you will work closely with the sales team in both demonstrating the Restaurant365 platform and configuring products for other users. You will have a role in the transmission of future development from the product team to the sales team. Your expert product status will be used in answering technical “how to” questions for prospective customers as well as assisting the sales team with ‘as needed’ questions, research, and/or projects.

How you'll add value:

Maintain an expert status on all Restaurant365 features and partnering platforms

Understanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap

Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition

Setting up and maintaining demonstration platforms for existing and new features

Acting as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions

Establish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds

Training the sales team on product knowledge and new features

RFP assistance for sales team

Consult marketing from an R365 product and partnering product knowledge standpoint

Perform webinars for marketing and sales purposes

QA of newly released features delivering feedback to the product team

Other duties as assigned

What you'll need to be successful in this role:

Understanding of intermediate accounting principles

Expert in restaurant finance and/or operations, preferably both

Excellent written and verbal communication skills

Excellent presentation skills

Knowledge of and prior use of restaurant software systems is a plus

Minimum of five years of proven work experience in customer service or sales

Experience in a SaaS environment is a plus

Willingness to travel 25% of the time

R365 Team Member Benefits & Perks

This position has a salary range of $80,000-$100,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.

Comprehensive medical benefits, 100% paid for employee

401k + matching

Equity Option Grant

Unlimited PTO + Company holidays

Wellness initiatives

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.