Offer summary
Qualifications:
3+ years TMC/BT Consultant Role, 2+ years GDS experience mandatory, Fluency in Spanish and English, IATA accreditation, Customer Service experience.
Key responsabilities:
- Provide top-notch travel support
- Maintain extensive knowledge
- Analyze and fulfil customer needs
- Offer accurate booking information
- Assist users with self-service
- Comply with policies and procedures
- Give regular feedback to stakeholders
- Stay updated on industry changes
- Meet performance metrics
- Adhere to attendance and training