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Network Engineer

Remote:

Full Remote

Contract:

Part time

Experience:

Mid-level (2-5 years)

Work from:

Australia

Offer summary

Qualifications:

Bachelor in IT preferred, 4+ years experience, Excellent comm skills, Technical skills in IT tools.

Key responsabilities:

Customer satisfaction follow-up
Timely responses and documentation
Utilize remote resources
Communication with non-tech individuals
Problem-solving and solution development

24x7 Direct SME https://www.24x7direct.com.au

51 - 200 Employees

See more 24x7 Direct offers

Job description

This is a remote position.

Philippine-based (Filipino) applicants only.

**Must have Firewalls, Azure AD, and MSP experience.

An amazing opportunity to work with a dynamic and fresh IT company for an experienced, vibrant and high-energy Network Engineer.

Reporting to the Senior IT Manager you will be a self-starting, highly organised and experienced Level 3 IT Technical support representative. Willingness to learn new technology, dynamic thinking & flexibility is a must.

The ideal candidate will have a background in Windows Servers, VMware (ESXi/vCentre) Virtual Environments, Networking (Windows/general), Microsoft 365, Basic experience in cloud computing on Amazon, Azure and private cloud. A background within Financial Services or Medical Industry working for a major client in Australia, USA, UK or another western Country is desirable.

You will be proficient in problem-solving and developing solutions based on the needs of clients and as directed by your client.

Key Responsibilities:

Follow-up to assure customer satisfaction
Respond in a timely manner
Keep calendar, tickets & documentation updated
Leverage remote resources whenever possible
Personal Attributes
Excellent communication with non-technical people
Attention to detail & quality control
Thirsty for new knowledge and IT skills

Requirements

Bachelor or equivalent in information technology - preferred
Minimum of 4 years of relevant experience
Helpdesk /IT support experience – preferred
Excellent communication skills, both verbal and written
Must be knowledgeable with Microsoft 365 and O365
Must have technical skills in Windows Server 2012/2016/2019, Active Directory, Group Policy, Networking, and File Services.
Experiences in VMware ESXi, Fortigate Firewalls, Azure AD, Intune, Windows 10 Professional
Experience in PHP, WordPress, HTML is highly desirable
Pro-active / self-motivated
Willingness to learn new technology – firewalls, Cisco etc
Basic coding skills in PowerShell are desirable